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Terms and Conditions - Residential

1. Requests for contract cancellations require a 30-day written notification. In the event a cancellation is granted, all work performed to date will be invoiced based on total man hours worked and materials used at the termination date. Multi-year contracts canceled prematurely may result in an early termination fee.

 

2. Work will be performed during daylight hours and may be conducted on Saturdays or Sundays. Work may not be performed on a continuous daily basis. There may be delays in the commencement and completion date of work due to poor weather or other circumstances beyond our control. Those delays will not alter or invalidate any part of this Contract, nor will they entitle Customer to additional rights under the Contract.

 

3. Customer requests for scheduling changes for Mowing or Extra Care service visits may result in additional fees.

 

4. This proposal shall not be deemed valid until countersigned by Outerland, LLC. This proposal is valid to the customer for 15 days from the signed date. Outerland, LLC reserves the right to terminate this contract at any time.

 

5. Necessary permits and variances shall be secured and paid for by the Customer unless otherwise specified.

 

6. Work performed by other contractors or subcontractors that are not provided for in this contract such as, but not limited to masonry, fencing, and irrigation, is not guaranteed by Outerland, LLC and Outerland, LLC shall not be liable for such work or for any losses, damages or any repairs resulting, including damage to plant material installed by Outerland, LLC.

 

7. Outerland, LLC will not assume responsibility for damage to any underground object such as gas and water lines, irrigation lines, cable television, electric or telephone lines, or conduit unless designated by Customer to Outerland, LLC on appropriate drawings prior to the beginning of work. Outerland, LLC is not responsible for damage to walks, curbs, and driveways caused by the delivery of supplies and materials through normal construction operations. Outerland, LLC will take all reasonable precautions to preserve existing trees and shrubs. However, Outerland, LLC is not responsible for the loss of existing trees and shrubs. Unforeseen weather conditions such as extreme temperature, high wind, and heavy rain that result in damage that includes, but is not limited to the washout of seed and damage to sod, plant materials, and mulch is not the responsibility of Outerland, LLC.

 

8. Any authorization for additional work will be agreed upon by both parties either by verbal consent or by written Change Order Approval form, which shall become a part of this contract. Where such additional work is so added to this contract, it is agreed that the total price under this contract shall be increased by the price of such additional work that installment may be increased proportionately and that all terms and conditions shall apply equally to such work.

 

9. Payments not received by the due date may result in the interruption, suspension, or cancellation of scheduled services.

 

10. The customer hereby grants Outerland, LLC permission to use any image, picture, photo, and/or digital images, and the like, taken or made on behalf of Outerlands’ activities. The customer agrees that the images have complete ownership of such pictures, etc., including the entire copyright, and may use them for internal training, marketing, and promotional materials. Outerland, LLC hereby acknowledges that the use of such imagery in no way implies a direct endorsement of Outerland, LLC. The customer acknowledges that they will not receive any compensation, etc. for the use of such pictures, etc., and hereby release Outerland and its agents and assigns from any and all claims that arise out of, or are in any way connected with, such use


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